Return & Exchange Policy

Shop PPD Merchandise:

Cancellations:
Changed your mind? Let us know within 24 hours of purchase and you’ll receive a full refund via your payment method. After 24 hours, you’ll receive a full refund, minus a $5 restocking fee per item cancelled.


We gladly offer hassle free exchanges within 14 days of the delivery confirmation date, because we understand; buying clothing online can be tricky! Here’s how it works:



Exchanges:

  1. Let us know within 14 days of your delivery confirmation date what item(s) you’ll be returning. Any returned items must be unworn, unwashed, and in their original condition with any original tags attached.
  2. We’ll text or email you a free USPS return label with tracking.
  3. Once we receive the item(s) you will then be issued either your desired exchange or store credit, minus the original shipping charges which are non-refundable. Any remaining balance will then be either refunded or charged accordingly.
- For each original order, there is a maximum of two separate exchanges allowed.

 

Returns:
Can’t find something that works for you? We’re just as disappointed as you are! If you would spare a moment, we’d love your input on how we could better our products to suit your needs. But in the meantime, returns are easy!

  1. Let us know within 14 days of the delivery confirmation date what item(s) you’ll be returning. Any returned items must be unworn, unwashed, and in their original condition with any original tags attached.
  2. We’ll text or email you a USPS return label with tracking.
  3. Once we receive the item(s) we’ll refund your payment method, minus the cost of return shipping and a $5 restocking fee per item purchased.


Please note that all Sale | Final Sale | Scripture Surprise | Gift With Purchase | Custom Printed | Design Center items are FINAL SALE and are not eligible for returns or exchanges.


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Digital Designs:
Due to the nature of the product, we do not accept returns or exchanges. However, here at Peculiar People Designs, customer service and satisfaction are a top priority; if our files do not work with your compatible machine for any reason please contact us and we’ll be happy to help resolve the issue in any way we can. 


Design Center | Custom Screen Printing | Sublimation | HTV Services:
Due to the nature of the product, we do not accept returns or exchanges.
Here at Peculiar People Designs, quality work, customer service and customer satisfaction are all top priorities. Before any product is shipped it is checked multiple times to ensure garment and print quality. However, if for any reason you are not satisfied with the quality of the product you receive, please contact us and we will work with you to make it right.